We did have one message on our answering machine that we couldn't respond to. Someone said they didn't get their magazine, but they didn't give their name, address or anything. Even if this wasn't you, I suggest you call the office during office hours 9-5 cst and tell them your problem. We can't control the post office's delivery efficiency, but can guarantee that they all go out from the 15th to the 25th of the month. If you haven't gotten them by the end of the month, then we'll ship directly from the office.